Frequently Asked Questions

Do you do custom work?
On occasion I may be able to accommodate some custom requests. However, this is on a case by case basis and can only be determined in the short term. 

Do you make knife sheaths?
As with other custom work, this is on a case by case basis though I do not provide this product on a normal basis. 

What is your lead time?
For our standard products lead time should be very short, only a couple days in most cases. Supply chain issues may change this from time to time, along with current demand. If there is a significant delay customers will be notified of that information immediately.  

Why are there so few left handed holsters available?
At this time Vyper Kydex can only offer a few left handed versions. There is only a small amount of business available for certain models in a left hand configuration. However, we do plan to continue adding left hand model support as we grow!

Do you offer any other light bearing holsters or other brands of lights?
At this time Streamlight is the only brand we support with our holsters. Over 15 years of experience Streamlight has proven to be a highly reliable, well made product. They have an extensive line of affordable, powerful, and tough products that we believe in and carry every day ourselves. In the future more options may become available. 

Does kydex scratch my gun?
Yep. All materials, in any holster do. Leather included. Leather is beautiful, but hides a danger. Not only does leather have and maintain naturally occurring silica in it, leather stores and holds onto dirt and dust particles that wear your weapon finish over time. Kydex does not retain those particles, but just like any material there is still friction between the polymer material and steel or other components of your gun. Remember, a firearm is a tool. If there is a firearm you don’t want scratched, don’t carry it in the wild. 

Returns/ exchanges
Vyper kydex is not responsible for incorrect orders, as only you know what firearms or accessories you own. However, we will gladly exchange an item if a mistake occurs during the ordering process within 30 days of the original purchase. If you receive the wrong product or Vyper Kydex has packaged the wrong thing for you, please notify us as soon as possible so that we can ensure you get the gear you need. At Vyper Kydex we strive to ensure the best experience possible in all of our transactions.

Disclaimer of Use, Indemnity, etc. Handling weapons is potentially dangerous. From a legal standpoint, neither Vyper Kydex LLC, nor its officers, nor representatives shall be liable to buyer or end user under this or any purchase order, whether in contract, in tort (including negligence), under any warranty or otherwise for any special, indirect, incidental or consequential loss or damage or loss of profits or revenues resulting from, arising out of or in connection with this sale or from the performance or breach thereof, or from the manufacture, sale, delivery, resale, repair or use of provided holsters / gear. It is the responsibility of the user to maintain absolute control over their weapon at all times, regardless of the product being used or misused. In short, we design and manufacture a safe product. We are not responsible for injuries, death, or loss that may occur in the course of using or misusing our products. It is the responsibility of you, the end user, to ensure safe usage of our product and the items they are designed to hold. By ordering our products, you have agreed to accept full responsibility for all results of the usage of our product, negligible and otherwise.