Shipping
In order to keep shipping costs at a flat rate of $5, we currently only ship to the “lower 48.” As we move forward we plan to open up to Alaska, Military Bases, Hawaii & even internationally. We look forward to expanding the areas that we serve soon.

Returns / Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, you will need to Contact Us for authorization. Vyper kydex is not responsible for incorrect orders, as only you know what firearms or accessories you own. However, we will gladly exchange an item if a mistake occurs during the ordering process within 30 days of the original purchase. If you receive the wrong product or Vyper Kydex has packaged the wrong thing for you, please notify us as soon as possible so that we can ensure you get the gear you need. At Vyper Kydex we strive to ensure the best experience possible in all of our transactions.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Disclaimer
Disclaimer of Use, Indemnity, etc. Handling weapons is potentially dangerous. From a legal standpoint, neither Vyper Kydex LLC, nor its officers, nor representatives shall be liable to buyer or end user under this or any purchase order, whether in contract, in tort (including negligence), under any warranty or otherwise for any special, indirect, incidental or consequential loss or damage or loss of profits or revenues resulting from, arising out of or in connection with this sale or from the performance or breach thereof, or from the manufacture, sale, delivery, resale, repair or use of provided holsters / gear. It is the responsibility of the user to maintain absolute control over their weapon at all times, regardless of the product being used or misused. In short, we design and manufacture a safe product. We are not responsible for injuries, death, or loss that may occur in the course of using or misusing our products. It is the responsibility of you, the end user, to ensure safe usage of our product and the items they are designed to hold. By ordering our products, you have agreed to accept full responsibility for all results of the usage of our product, negligible and otherwise. 

Shipping Policy 

Shipping
In order to keep shipping costs at a flat rate of $5, we currently only ship to the “lower 48.” As we move forward we plan to open up to Alaska, Military Bases, Hawaii & even internationally. We look forward to expanding the areas that we serve soon.

Returns / Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, you will need to Contact Us for authorization. Vyper kydex is not responsible for incorrect orders, as only you know what firearms or accessories you own. However, we will gladly exchange an item if a mistake occurs during the ordering process within 30 days of the original purchase. If you receive the wrong product or Vyper Kydex has packaged the wrong thing for you, please notify us as soon as possible so that we can ensure you get the gear you need. At Vyper Kydex we strive to ensure the best experience possible in all of our transactions.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Disclaimer
Disclaimer of Use, Indemnity, etc. Handling weapons is potentially dangerous. From a legal standpoint, neither Vyper Kydex LLC, nor its officers, nor representatives shall be liable to buyer or end user under this or any purchase order, whether in contract, in tort (including negligence), under any warranty or otherwise for any special, indirect, incidental or consequential loss or damage or loss of profits or revenues resulting from, arising out of or in connection with this sale or from the performance or breach thereof, or from the manufacture, sale, delivery, resale, repair or use of provided holsters / gear. It is the responsibility of the user to maintain absolute control over their weapon at all times, regardless of the product being used or misused. In short, we design and manufacture a safe product. We are not responsible for injuries, death, or loss that may occur in the course of using or misusing our products. It is the responsibility of you, the end user, to ensure safe usage of our product and the items they are designed to hold. By ordering our products, you have agreed to accept full responsibility for all results of the usage of our product, negligible and otherwise.